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Why do I trust Ebay sellers?

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So I just received a used Gretsch RB 16" floor tom and the pictures implied it came with legs. The drum arrived and no legs. I write to the seller, pointing out that the legs were shown in the photos. Here is his response:

First off the legs in that pic were for another drum - big mistake - apologies!

Second, the legs are crap - absolute sheeet - and you wouldn't use them anyway - rusted big time!

Third, the legs are all odd - again why I DID NOT mention them in the auction. No where did I mention legs. The legs were on top of a drum that was not in the auction. I'm selling lots of drums as per my move to a new place. That drum hasn't been listed for sale - I'm keeping it and the mismatched legs. So, you got EXACTLY what was offered for sale. Apologies again for the odd pic.

I spent over $80 on shipping ("free shipping"). I'm not some pro seller, just cleraring out some extra stuff. You got a good deal or a GREAT DRUM!

So what do you folks think? Should the legs have been included? Was this deceptive?

Here is what I wrote back to him:

That picture was extremely deceptive and whether or not your are a "pro" seller really shouldn't be an issue when it comes to deceptive advertising. Yes a good deal, but you were the seller and asked what you wanted, not me. You determined shipping was free, not me. How was any prospective buyer to know that 1. the drum with the legs is not the drum you sold, and 2. that the legs are not included when you show a picture of them. The drum I purchased is not such a good deal when a set of vintage legs runs over $100 if they can be found. Shame on you.

and here is his latest response:

for all I know you're gonna pull the drum apart for parts and double your money - you sound like a real excuse for a need to get your parties in a twist about any thing. Send it back, Pal - if it's so terrible a deal!"

Am I being crazy and unreasonable? Truth please.

Posted on 4 years ago
#1
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From Bill the Drummer

So I just received a used Gretsch RB 16" floor tom and the pictures implied it came with legs. The drum arrived and no legs. I write to the seller, pointing out that the legs were shown in the photos. Here is his response: First off the legs in that pic were for another drum - big mistake - apologies!Second, the legs are crap - absolute sheeet - and you wouldn't use them anyway - rusted big time!Third, the legs are all odd - again why I DID NOT mention them in the auction. No where did I mention legs. The legs were on top of a drum that was not in the auction. I'm selling lots of drums as per my move to a new place. That drum hasn't been listed for sale - I'm keeping it and the mismatched legs. So, you got EXACTLY what was offered for sale. Apologies again for the odd pic.I spent over $80 on shipping ("free shipping"). I'm not some pro seller, just cleraring out some extra stuff. You got a good deal or a GREAT DRUM!So what do you folks think? Should the legs have been included? Was this deceptive? Here is what I wrote back to him: That picture was extremely deceptive and whether or not your are a "pro" seller really shouldn't be an issue when it comes to deceptive advertising. Yes a good deal, but you were the seller and asked what you wanted, not me. You determined shipping was free, not me. How was any prospective buyer to know that 1. the drum with the legs is not the drum you sold, and 2. that the legs are not included when you show a picture of them. The drum I purchased is not such a good deal when a set of vintage legs runs over $100 if they can be found. Shame on you.and here is his latest response: for all I know you're gonna pull the drum apart for parts and double your money - you sound like a real excuse for a need to get your parties in a twist about any thing. Send it back, Pal - if it's so terrible a deal!"Am I being crazy and unreasonable? Truth please.

My most recent response:

My plan has always been to order a sheet of Gretsch burgundy sparkle from Drum Maker and then ship the drum to Jack Lawton to rewrap it to match my existing set, as I explained in a previous email. You've simply added another $100-150 to the cost of the drum. I am sorry you can't own up to the fact you posted a deceptive picture and given the steps it takes to post a picture to an ad, it is unlikely it was a mistake.

Posted on 4 years ago
#2
Posts: 2753 Threads: 132
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You are justified in being peeved. The seller may not have intended to deceive you. But, he did not accurately represent the drum that he sold to you. Did he intend for the drum heads in the picture to come with the drum? How about the tone control? The lugs?

If I were you, I'd ask him once more to send me the legs (although crusty and mismatched) and be more careful in the way he posts descriptions of items he sells on eBay. If he's going to be a dick about it, chalk it up to experience, and put the seller on a list of people from who you will not buy anything.

No matter how far you push the envelope, it is still stationery.
Posted on 4 years ago
#3
Posts: 5295 Threads: 226
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I would let Ebay know what is going on...Item not as described and that you would settle for a partial refund...

Cheers

1976 Ludwig Mach 4 Thermogloss 26-18-14-14sn
1978 Ludwig Stainless 22-22-18-16-14-13-12 c/w 6-8-10-12-13-14-15-16-18-20-22-24 concert toms
1975 Sonor Phonic Centennials Metallic Pewter 22-16-13-12-14sn (D506)
1971 Ludwig Classic Bowling Ball OBP 22-16-14-13
1960's Stewart Peacock Pearl 20-16-12-14sn
1980`s Ludwig Coliseum Piano Black 8x14 snare
1973 Rogers Superten 5x14 & 6.5x14 COS snares
1970`s John Grey Capri Aquamarine Sparkle 5x14 snare
1941 Ludwig & Ludwig Super 8x14 snare
Posted on 4 years ago
#4
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From leedybdp

You are justified in being ****ed. The seller may not have intended to deceive you. But, he did not accurately represent the drum that he sold to you. Did he inted for the drum heads in the picture to come with the drum? How about the tone control? The lugs?If I were you, I'd ask him once more to send you the legs (although crusty and mismatched) and be more careful in the way he posts descriptions of items he sells on eBay. If he's going to be a dick about it, chalk it up to experience, and put the seller on a list of people from who you will not buy anything.

Good advice. He wrote that the drum in the photo with the legs is a different drum. Well, here is a photo I just took, and the heads are the same, so he is lying about that, too. BasTa$d

1 attachments
Posted on 4 years ago
#5
Posts: 2753 Threads: 132
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If he does not make good to you, you would do us all a favor by telling us his eBay seller's name so we can avoid purchasing from him.

No matter how far you push the envelope, it is still stationery.
Posted on 4 years ago
#6
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I will let you know who it is once I find out if he is going to send the legs, which I highly doubt. I just sent him a pic of the floor tom head and told him, in so may words, that he lied when he said, "The legs were on top of a drum that was not in the auction." I don't expect him to cooperate any more, but i did tell him I will make this point in my ebay complaint if it comes to that.

Posted on 4 years ago
#7
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From grantro

I would let Ebay know what is going on...Item not as described and that you would settle for a partial refund...Cheers

If he doesn't sent the legs, that is what I will do. Partial refund would be satisfactory.

Posted on 4 years ago
#8
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Give him what he deserves,below the belt.

Posted on 4 years ago
#9
Posts: 5295 Threads: 226
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From Bill the Drummer

If he doesn't sent the legs, that is what I will do. Partial refund would be satisfactory.

It will help fund the purchase of another set of legs...Ebay normally favors the buyer, so, the odds are in your favor...

Good luck!!

Cheers

1976 Ludwig Mach 4 Thermogloss 26-18-14-14sn
1978 Ludwig Stainless 22-22-18-16-14-13-12 c/w 6-8-10-12-13-14-15-16-18-20-22-24 concert toms
1975 Sonor Phonic Centennials Metallic Pewter 22-16-13-12-14sn (D506)
1971 Ludwig Classic Bowling Ball OBP 22-16-14-13
1960's Stewart Peacock Pearl 20-16-12-14sn
1980`s Ludwig Coliseum Piano Black 8x14 snare
1973 Rogers Superten 5x14 & 6.5x14 COS snares
1970`s John Grey Capri Aquamarine Sparkle 5x14 snare
1941 Ludwig & Ludwig Super 8x14 snare
Posted on 4 years ago
#10
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