[COLOR="Purple"]Hilarious...but I understand your point.
...here is an insurance company...an animal which wants to do everything possible NOT to pay out the $ for what the subscriber had been paying premiums for for gawd knows how long. So, in order to do that, they may well nitpick that metal stuff will be OK after being cleaned up.
So your buddy needs to be prepared with a retort...I can dig where you are coming from.
Other than contacting a professional cymbalmaker such as Mike Skiba or Matt Bettis for a letter or such...I am drawing a blank.[/COLOR]