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Victory over eBay...sort of

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I had a posting that had, in the title, "black oyster pearl". The drum was a Ludwig "black oyster pearl". Ebay removes my posting and sends me a very long email that says pretty much, "you can't use names to draw other searchers to your site". Without going into great detail, I was told that using the word pearl would draw searchers looking for Pearl drums to my posting. That is what they said...and that is what they believed.

After 3 emails, and I can't believe how well I calmly tried to make them understand that "black oyster pearl, or blue oyster pearl, or white marine pearl" was a descriptive term used to describe what I was selling. Nothing remotely related to the Pearl drum company and actually necessary to be in the title so that when someone, looking for "black oyster pearl", would have my posting included with the rest that popped up.

Finally I asked for this person to take this issue to a superior as I wasn't making any headway at all with the representative I was talking with and just couldn't get them to understand that they are wrong here, not me, not my title..."them". Next email I get said, "sorry, we were wrong. Your posting will be put back up and "all negative notes will be expunged"....???

I had since reposted using "black oyster" without that nasty word Pearl and thought it was better than the first one so I told them let it be, leave me alone and try to find someone that needs policing for real.

Yes, I too hate ebay, but I must admit, even here on this site, I sell more drums through them than anywhere else ( or could, if I'd sit down at this stupid computer long enough ). Until something better comes along, I guess I'll fight when needed and use that site to the best of my limited ability.

Posted on 13 years ago
#1
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Sometimes dealing with a person who is not into drums can be a headache but at least you were able to share some knowledge with them.

Posted on 13 years ago
#2
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I doesn't surprise me, but yet there are millions of these auctions on ebay with every possible key word to get their item into another category!! gotta love reambay

Your drummers not much good is he!? What you need is someone that's as good as me. ! John Henry Bonham !!
Posted on 13 years ago
#3
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In this free market society, wht isn't there an alternative site to sell merchandise besides ebay? They need a bit of competition to get them in line, right now they have a monopoly and can do anything they want.

Posted on 13 years ago
#4
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just now received a phone call from a "supervisor" from ebay. Although I could hardly understand her broken english, she keeps telling me they've reposted the ad and no black marks in my file. I AGAIN tell her leave it alone, the new posting is better and have a nice day.

I, too, wish there were others besides Craigslist, and I'm sure there are, but who gets the traffic that ebay gets? How better to get as many eyes as possible on your stuff? I am very selective on what I do put on the bay but business with them is almost unavoidable, at least for me in my tiny little world! I HATE computers!!! Another necessary evil.

Posted on 13 years ago
#5
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A small victory is still a victory, especially when it is against a company whose policy seems to be "We're right, even when we're wrong."

Way to go!

My kit:
Ludwig Vistalite Big Beat set consisting of:
14” X 22” bass, 16” X 16” floor tom, 8” X 12” ride tom, 9” X 13” ride tom, 5” X 14” snare
Ludwig 201 Speed King bass drum pedal
Ludwig 1124 Spur-lok hit-hat with Ludwig Standard Paiste 14” cymbals (760 & 770 gr) with ching-ring
Two Ludwig Standard S-270 cymbals stands
18” Zildjian crash cymbal (1550 gr) and 20” Zildjian ride cymbal (2130 gr) with CAMCO sizzler
Gibraltar motorcycle seat-style drum throne with backrest
Posted on 13 years ago
#6
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I've seen a website that just a classified site for musical instruments but there was nothing on it. I think if there was one for just musicians and collectors that would so much better.

Posted on 13 years ago
#7
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