I just got a refund from Ebay after dealing with a real jerk with 100% feedback. But I was not able to leave a negative feedback.....maybe because they closed the case before I could leave it? I wonder how many sets of drums this guy has scammed and got away with?
Always leave the negative feedback BEFORE the case is closed. Once its closed and a decision is made by Ebay/Paypal you are no longer able to leave feedback, negative or otherwise.
Credit card absolutely gives you protection. You can dispute ANY charge on credit card.Problem with paypal is not the fees, they are the same as when I accept a credit card. Its what they use as criteria for a refund to the buyer. Although its never happened to me and I've been selling on ebay since 1998, a buyer can return an empty box to the seller but as long as the box had a tracking number Paypal will refund the buyer, shafting the seller.The only protection on ebay is for the buyer. And it will be there undoing. And since ebay is now a publicly traded company if they don't show consistent growth and profit there stock will go down. The only way they seem to think they can generate profit is by raising fees. That will help them in the short term but that resource will eventually run dry. Its just a matter of time. Ever since they went public they went to crap. Thats always the way it goes.
Agreed. A credit card does offer protection. Some punk stole my son's snowboard (about 700 with bindings) a couple years ago and luckily the old lady used her credit card to buy it. Once we had the proper documentation, police report, ski lodge security report, the credit card company gave us money back for the loss. I honestly cannot remember the fine particulars though, that is the old lady's arena. It may have only been five hundo that we got back now that I think about it. Anyways, credit cards do offer protection from theft.
I also agree with LD. Persistence is a must when trying to get anything from a company. The people who answer the phones are paid to say no and you must be persistent to get to the guy who can say yes. I called Hitachi so much that they started to use email and as soon as they email me back with their bs, I hit reply and kept asking the same question as far as seeking reimbursement. I even got the "This is our final sending, we cannot help you" email and kept going. It took me over twenty emails before some guy named Bob from Hitachi fixed my lemon television, which is hazy again already. If you are a vintage drum nut and are reading this, Bob, get ready for round two............
My final point is to ALWAYS ask the customer service person for their full name and employee number. When you get it from them, repeat it back to them as you are "writing it down". If email, hit reply in lieu of a new message so the employee name and number is visible in your correspondence. This immediately establishes you as someone they better not take lightly and they will mind their P's and Q's while dealing with you.
Have a wonderful evening
drumhackguitar2Chewie::2Cents:Car Driving2guitar3
This is funny that someone on the forum said this.....as I was having a conversation yesterday about where certain sayings come from with someone at work (yes its slow and we are getting bored).....this one is an old British Navy term meaning mind your pints and quarts. Basically that means, when on leave don't get wasted as you are on call and will be needed....
Ok, back to the thread....Funny Post
Agreed. A credit card does offer protection. Some punk stole my son's snowboard (about 700 with bindings) a couple years ago and luckily the old lady used her credit card to buy it. Once we had the proper documentation, police report, ski lodge security report, the credit card company gave us money back for the loss. I honestly cannot remember the fine particulars though, that is the old lady's arena. It may have only been five hundo that we got back now that I think about it. Anyways, credit cards do offer protection from theft. I also agree with LD. Persistence is a must when trying to get anything from a company. The people who answer the phones are paid to say no and you must be persistent to get to the guy who can say yes. I called Hitachi so much that they started to use email and as soon as they email me back with their bs, I hit reply and kept asking the same question as far as seeking reimbursement. I even got the "This is our final sending, we cannot help you" email and kept going. It took me over twenty emails before some guy named Bob from Hitachi fixed my lemon television, which is hazy again already. If you are a vintage drum nut and are reading this, Bob, get ready for round two............My final point is to ALWAYS ask the customer service person for their full name and employee number. When you get it from them, repeat it back to them as you are "writing it down". If email, hit reply in lieu of a new message so the employee name and number is visible in your correspondence. This immediately establishes you as someone they better not take lightly and they will mind their P's and Q's while dealing with you. Have a wonderful eveningdrumhackguitar2Chewie::2Cents:Car Driving2guitar3
That way wont get you anywhere with the "New and improved ebay" ; They just hung up on you. They wont provide the employee's name,they wont get you the manger or superviser and they wont help you !!!PERIOD.
check this:http://forums.ebay.com/db2/topic/Paypal/Why-Does-Pay/510194071
and this:http://forums.ebay.com/db2/topic/Paypal/How-Does-Paypal/520188380
Vin
