As annoying as it is, since you have a contract with him (a completed auction) you can pull his phone number from ebay. You might try talking to him, sometimes this works better than only email.

If he can prove that the nut is missing if you can find one, send it if he promises to leave good feedback. You can also agree to refund him a few bucks if he agrees to leave you positive feedback (make sure he leaves you the feedback first as part of the deal).

Beyond that, the issue of money back and negative feedback are separate.

On the feedback side, if he is going to leave you negative feedback anyway, you might as well keep the money and ignore him.

On the money side, I would only offer a refund if he agrees to leave no feedback and cancel the transaction (I would expect that if a transaction is cancelled a buyer can't leave feedback--but you should look into this).

Only when (i) you have confirmed he's sent back to you what you sent him and (ii) the transaction is cancelled, do you paypal refund him. Make sure he knows this up front.

If you ignore him now on the assumption you'll get negative feedback anyway, he would have to open a dispute and win that with paypal (assuming that's how he paid you).

The result would be that paypal would direct him to send the part back to you (at his cost) and, upon receipt, you would pay him back the auction price plus original shipping (so you are out of pocket on the shipping).

If he does open a dispute send what he says to me and I'll write up a response if I can blow a hole in his statement (I'm a lawyer).

I would appreciate it if you could tell me whether you can sell me those Gretsch RB tension rods with washers though (see buy /sell) as there are some on ebay ending soon that I will buy otherwise but with no washers--hence I prefer yours with washers and a fellow VDF member.

Paying someone for good feedback is extortion. No way. Double check that he is getting your emails. Sounds like he is sending in the blind. If he is in fact in receipt of all of your attempts to make it right, then you send all traffic to eBay and let them deal with the guy. Take a proactive approach and head the guy off. That will force his hand and make him think. It will also alert eBay to potentially unearned neg feedback which should make it easier to remove if the guy still decides to be a jerk.

In 2008 I did a lot of bankruptcy related workouts. In the end I was able to save my client £750K British pounds by taking the sorts of commercial approaches I discussed in my post above.

I agree that this guy is in the wrong, but to me it is unnecessarily haphazard to hope that eBay will do the right thing when it comes to making subjective judgments ("This very techical drum part is missing a nut", "No it isn't", "I sent him this", "he said that", "the negative feedback was unearned", etc.-- they won't jump into this arena).

Ebay was the one who set it up so only buyers can leave negative feedback and they are not willingly going to remove feedback short of a court order I would venture for if it got out then everyone would be clamoring to have their negs removed, sob stories, etc.

Thats's jus my sense: I could be wrong here and if so, please send examples of cases where ebay removed negative feedback against the will of the buyer who left it without a court order.

I would recommend Mikey trying to resolve this by himself if at all possible.

I tend to side with mcjnic on this one. I would NEVER pay for positive feedback. Based on my 30 years as a Contract Specialist I believe that doing so would give the appearance that you've done something outside the terms and conditions of the transaction. From what you've stated, your offered resolutions to this particular issue are totally ethical. Unfortunately, there are some buyers that are simply NEVER satisfied.

I've personally completed close to 490 transactions on e-Bay with 1 negative feedback. It was from p00der2. She filed a totally unwarranted and unsupported claim against me through PayPal. When the claim was denied in its entirety, she left the negative feedback.Lame Class lady over there!

Fortunately, eBay allows you to post a "remark" to the feedback, although its very limited in the amount of characters you can use. I've since excluded p00der2 from bidding on any of my items and moved on. Most individuals on eBay realize which parties to stay away from and, for the most part, do so successfully. I was initially upset that my perfect feedback rating was unjustifiably ruined, but life goes on. There are bigger fish to fry. Good luck with your transaction!

Hi All,An up-date,I mailed off the nut to him he was talking about..Hes happy Iam...Was not a big problem after all...Mikey

hi mikey 777 could you post his e bay name so none of

us have to be aggravated by this person? glad to see resolution

here. it takes years to built a name and one sleeze ball to tear

it all down!

How do you block someone from bidding anyway?

Matt

Do a search under the ebay help tab for blocking bidders. It will send you to a link to a blocked bidders page where you can add the user ID that you want to block.

I smile, give them a verbal warning, and then throw cat urine at them. That usually does the trick. For the extra dense bidder, I set eBay to block the user name.